Cancellation policy

Booking an appointment is making a commitment to yourself, to your health and also to your practitioner or service provider – and that side is set aside just for you. We strive to provide high quality, individualized care, and do not double book or overlap appointments. We take pride in our ability to respect your time and stay on schedule. We expect the same level of consideration. 

We require a minimum of 24 hours notice to cancel or reschedule an appointment. 

Providing less than 24 hours notice to cancel or reschedule an appointment will result in a fee.

The first incident will result in a charge equal to 50% of the appointment cost.

Subsequent incidents and no-shows will result in a fee equal to 100% of the appointment cost.

No-show/no-call/no-email will result is 100% of the fee.

Late policy

You are responsible for the time that you reserve with practitioners for you appointment. If you are late for your appointment the treatment will still end at the designated time with no change in fee. Please be sure to arrive 10 minutes early to complete your health history form before the treatment if you have not already submitted it online.

Thank you for your cooperation and understanding.